Affordability
It offers three packages that allow all customers to purchase a two-year subscription with a substantial discount and a 30-day financial guarantee.
The Personal Plan secures the device at a cost of $20 per year while the subscription for 2 years will only cost $39.
To protect more than a dozen computers, the best option is the Family Plan as the subscription is $ 99 with a discount equivalent to the same amount.
Product Reliability
Cylance follows a new tactic to deal with viruses and malware. Most antivirus solutions are reactive and are focused on removing viruses from the system. While this revolutionary antivirus software uses powerful artificial intelligence and machine learning to detect and quarantine malware before it reaches your computer.
Your computer is protected against malicious files as Cylance offers highly effective software. Cylance still managed to score well in lab tests although it is not the top performer. Cylance has been given 89% ratings by PCMag for threat detection.
Unlike its competitors, Cylance still lacks a list of comprehensive features. Features like firewall, pop-up blocker, spam blocker or parental control are not included in their antivirus software.
Product Features
Cylance uses artificial intelligence to protect against viruses, ransomware and other malware, it doesn’t use IP address or URL to identify a virus, which can always be hampered.
Instead, Cylance detects viruses based on the file type. This can prove effective because it can recognize even the latest malware files without having to update its virus database definitions like any other antivirus solutions in the list.
However, there’s a catch to this approach, it could leave the systems vulnerable to phishing attacks and bate people to provide personal information through fraudulent websites.
Customer Support
Cylance’s site provides highly tailored customer support with tutorials, FAQs and a guide for beginners and manual users.
The antivirus has a YouTube channel whose usefulness should never be discussed as the page itself contains videos for any user who is willing to be helped in a visual way.
The company is located in Irvine California and customers can easily enter into account with its support services through live chat, email, and phone or on social networks such as Facebook, LinkedIn and Twitter